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How to renew your SSL certificate
Renewing is easy
The renewal process is easy because it is almost the same as the original purchase process.
What is the difference between a Renewal and a Competitive Upgrade
A renewal is a new order to replace an expiring certificate with like for like. It must be the same certificate, issued by the same Certification Authority (although it can be purchased through any reseller of the CA) and be ordered to secure exactly the same domain name.
If you wish to purchase a different certificate this time, for the same domain and it is from a different Certification Authority (supplier), this is not a renewal it is a Competitive Upgrade providing you have time remaining on the expiring certificate. Otherwise it is a "new order".
The Renewal Process
You should place an order on our site for exactly the same certificate type (number of servers and years may vary) to secure exactly the same domain name.
The system may ask for your original order number (for the expiring certificate) and in this case, you should refer to your renewal reminder or original order completion email, alternatively contact us.
Any validity period remaining on your current certificate will be added to the new certificate. You should then install this on your server as before.
When to Renew
The renewal process cannot be done until you have 3 months or less remaining on your current certificate. You should get reminder emails sent to you at 89 days, 59 days, 29 days, etc
I purchased my certificate elsewhere, can I renew with ProntoSSL?
Yes, you can renew with ProntoSSL and save money. If you are renewing exactly the same certificate type for the same domain name (see above) then any remaining life will be added to the new certificate.
Because we are Authorised Partners of all popular Certification Authorities, your current certificate will be recognised during the order process and any validity period remaining on your current certificate will be added to the new certificate.
